For example, if your payment was declined due to an expired or cancelled credit card, your subscription may become expired or suspended. This message is often triggered by a problem with your Microsoft 365 subscription payment. We've run into a problem with your Microsoft 365 subscription and need your help to fix it.” You might see a yellow warning bar across the top of an Office app with the following message: You should now be able to retrieve email from an Office 365 account with Multi-factor Authentication enforced using the Mail app.Office error "Account Notice: We've run into a problem with your Microsoft 365 subscription" With iOS 12.3.1 all you have to do is open the Autenticator and select "Approve" if you chose " Receive notifications for verifications" when you set up the Microsoft Authenticator.Ĩ.Select which options you want available to you on your phone like mail, contact, calendar, etc. Make sure that you have enough time to enter it in before the timer on the code runs out. Open the Microsoft Authenticator app and make a note of the code. Then select "Use a verification code from my mobile app". You would have to select "Sign in another way" at the "Approve sign in request" screen.
You should now see a screen that says "Approve sign in request."īefore continuing, I have to mention that before iOS 12.3.1 if you selected " Receive notifications for verifications" when you set up the Mircosoft Authenticator, Approving the sign on would not work.Enter the password for your email address and select "Sign in". A popup that says something to the effect "Sign in to your "whatever domain name goes here" Exchange account using Microsoft?" Select "Sign in".Now enter your email address and select "Next".
Please follow the steps in the below link to do so You should have done this when you first setup multi-factor authentication for your email but if you have not you will need to do so before continuing.
0 kommentar(er)
